🚚 Shipping Policy

At Fido’s Tasty Treats, we aim to dispatch orders quickly and deliver them safely so your dog can enjoy their treats without delay. Below you’ll find our simple and transparent delivery information.

📦 Delivery Costs

Free Delivery — Orders Over £25

All orders over £25 automatically qualify for free UK delivery.

Standard Delivery (Orders Under £25)

Shipping is calculated based on the total weight of your order:

• Under 1kg: £1.90

• Over 1kg: £3.90

The correct shipping cost will be shown at checkout.

⏱️ Dispatch Times

We aim to dispatch all orders within 1–2 working days.
Orders placed on weekends or bank holidays will be processed the next working day.

📮 Delivery Times

Once dispatched, most UK orders arrive within:

• 2–4 working days

Please note delivery times may vary during busy periods or due to courier delays.

📍 Delivery Areas

We currently deliver across the UK Mainland.
If you require delivery outside this area, please contact us and we’ll do our best to help.

❗ Missing or Delayed Orders

If your order hasn’t arrived within the expected timeframe, please get in touch with your order number and we’ll investigate immediately.

📧 Need Help?

If you have any questions about shipping, delivery, or order tracking, feel free to contact us anytime — we’re always happy to help.